Fulfillment & Privacy Policies
Tournament Refund policy — Your tournament entry fee is fully refundable until the schedule is released for the event. Once the schedule is released, you will not receive a refund for not being able to attend. However, credit for a future event may be available. Please email us at firstname.lastname@example.org for any additional questions.
Tournament Pass Refund policy —
- Preordered Tournament passes are made available prior to the tournament at a discounted price.
- There will not be any refunds for preordered tournament passes
- If you purchase a tournament pass and decide not to show up, or you do not use all of your passes, you will not receive a refund for the unused pass(es).
- Daily admission will be available the day of the event to purchase.
- Supplied wristband for the tournament passes must be worn throughout the weekend. If you lose your wristband you will be required to pay daily admission.
- All preordered passes must be submitted prior to 10pm Friday night prior to the event.
Delivery policy — Tournament passes will be available for pick up prior to the event.
Cancellation policy — Please refer to the Tournament and Tournament Pass refund policy above.